Web users want site designs to be both easy to use and helpful, as prior human-computer interaction (HCI) studies have shown. But most such studies haven't ranked interface design features in achieving these objectives. Since this knowledge can positively impact site design or re-design, this article will ask and answer the question - is there a single interface design feature that maximizes both user goals; usability and utility? If so, how important is this feature compared to others?
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The popularity of Apple's streaming media players is rapidly approaching Microsoft's. According to a recent survey of streaming media usage, the market share of Apple's iTunes and QuickTime players grew from 32% in January 2008 to 36.4% in January 2009, while Microsoft's Media Player was unchanged at 50.7%. Most of this gain was due to the increasing popularity of iTunes. Meanwhile broadband lines grew by 20% to 110.5 million lines in Europe over the past year. In the US, broadband growth slowed to its lowest level in seven years, while penetration crept up to 59% overall.
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