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Serving 2012 Olympic Tickets: London2012 15, CoSport 0 – olympic website performance

The race is on to get tickets to the 2012 Summer Olympics in London, England. Millions of people (some 2.3 to 2.7 million signed up to request tickets so far) are clamoring to attend events featuring the likes of Michael Phelps, Ian Thorpe, and Usain Bolt. To distribute the load in the initial ticket request phase, Olympic organizers are using a batch system to accept requests over a six week period. Even with this even-handed approach, the servers were under tremendous load in the early hours of this past Tuesday. We investigate and show how performance could be improved.

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