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Anatomy of a Redesign

WebsiteOptimization.com was designed by the author in 2002, in the age of slower dial-up modems. The design was starting to show its age, so we’ve been quietly working on a redesign to improve the look and conversion rate. This article shows how we redesigned the site, and some of the techniques we used to achieve our goals.

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Memory Markers and the Subjective Duration of Experience – consumer recall of the duration of rich and impoverished experiences in cognitive psychology

Online marketing has evolved from selling products to creating engaging experiences for consumers. New research shows that how long these experiences seem to last, however, depends on how rich the experience and time of recall (Ahn, Liu, and Soman 2009). The “memory marker” model helps explain this phenomenon and the time distortion that some people experience during and after immersive online flow experiences. Web developers need to balance the need to create rich online experiences with tolerable download times and scant distractions.

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Web Page Performance Thesis – web page response time measurement, modeling and monitoring

For his doctoral thesis at the University of Glasgow, Thiam Kian Chiew studied web page performance. As part of his research, Chiew explored the different factors that affect web page speed, testing and modeling the key components to web page download times. His findings are summarized below.

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Usability Study: Men Need Speed – web usability criteria show gender differences

The importance of download speed, for most Web users, has long been established (King 2008). Fast response times foster higher flow states (Skadberg & Kimmel 2004), higher conversion rates (Akamai 2007), higher perceived trustworthiness (Nielsen 1999), and lower user frustration (Ceaparu et al. 2004). But, previous research has also found that differences in gender, age and computer self-efficacy can moderate user priorities. This article explores the differences among men and women in their desire for speed.

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Study: Web Users Prefer Speed Over Customization

Web users want site designs to be both easy to use and helpful, as prior human-computer interaction (HCI) studies have shown. But most such studies haven’t ranked interface design features in achieving these objectives. Since this knowledge can positively impact site design or re-design, this article will ask and answer the question – is there a single interface design feature that maximizes both user goals; usability and utility? If so, how important is this feature compared to others?

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Offload Resource Intensive Scripts to Improve Server Performance

In a previous speed tweak we showed how upgrading our web server to a solid state drive and faster processors improved response times by 35% to 50%. With the Web Page Analyzer on the same server, the average response time was 11.87 seconds with typical response times after ramp-up ranging from 23 to 36 seconds. While this was an improvement over the old server, there were still response time and availability issues caused by hosting the analyzer script on the same server. This article shows how offloading a resource intensive script can dramatically improve your server response times.

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Average Top 100 Weblog Performance Survey – results of load size analysis of technorati top 100 weblogs compared to top 1000 websites

How do the top 100 weblogs compare with the 1000 most popular websites? What are the differences in size and performance between these two samples? What conclusions can we draw about advertising use between and within the two surveys? To find out, we updated a survey by Pingdom, an uptime monitoring company based in Sweden, who recently analyzed the top 100 blog home pages listed in Technorati for their size, composition, and web site performance. This article summarizes Pingdom’s findings, adds a CSS analysis, compares the top 100 blogs with the top 1000 websites, and offers some advice.

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Evolution of the Web from 2000 to 2007 – average web object size quintuples since 2000

The Web has changed dramatically over the past seven years. During that time the Web has moved from a static one-way medium toward a dynamic platform for interactive services such as photo and video sharing portals. In a comparative survey of data traces served over the Web from 2000 and 2007, University of Twente researchers found that the nature of web sites has changed (Sadre and Haverkort, 2008).

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Solid-State Drive Web Server Test – upgrade server speed with benchmarking tools

This article shows how response times improved after upgrading to a new dedicated web server with solid-state drives and faster processors. With the increased load due to our free Web Page Analyzer, we realized that a different server configuration may be necessary. We first benchmarked our current server to establish a baseline. Then we tested a faster server to see the improvement in response times. After the upgrade, the web server tested 35% faster. In a future article, we’ll look at moving the resource hungry analyzer tool to a separate server to improve performance for the WebsiteOptimization.com website.

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